3801 S. Michillinda Drive Pasadena, CA 91107
(626) 737-0053
[email protected]
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Privacy Policy

At Modern Builders, accessible from https://www.modernbuilderscali.com, one of our top priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect and how we use it. If you have any questions or need further information, please contact us at (626) 737-0053, (626) 790-6287, or (626) 796-9558.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect personal information when you voluntarily provide it. This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Physical address

  • Message content and any attachments you send

You may also provide personal information when filling out forms, requesting services, or registering for updates.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website

  • To improve and personalize your experience

  • To understand and analyze how users interact with our site

  • To develop and enhance services and features

  • To communicate with you regarding services, updates, and promotions

  • To send SMS messages with your consent

  • To send appointment reminders, project updates, and customer care messages

  • To detect and prevent fraud and ensure website security

SMS Data Collection and Use

By providing your phone number and opting in, you consent to receive recurring SMS messages from Modern Builders. These may include project updates, appointment reminders, customer service, and essential notifications. Message frequency may vary. Message and data rates may apply.

We may collect:

  • Your phone number

  • Your opt-in/opt-out status

  • Message history related to our SMS communications

You may opt out at any time by replying “STOP” or contacting us at (626) 737-0053, (626) 790-6287, or (626) 796-9558. For assistance, reply “HELP” or email us at [email protected].

Messaging Terms and Conditions

By opting in to receive SMS messages, you acknowledge and agree:

  • You will receive texts from Modern Builders from (626) 737-0053, (626) 790-6287, or (626) 796-9558

  • Message frequency varies

  • Consent is not a condition of purchase

  • Standard message and data rates may apply

  • You may opt out at any time by replying “STOP” or “CANCEL”

  • For help, reply “HELP” or contact (626) 737-0053, (626) 790-6287, (626) 796-9558, or [email protected]

  • Mobile opt-in data is never shared with third parties for any purpose

Mobile Information Usage

Mobile numbers and consent information provided for SMS are used solely for essential communications such as appointment updates, project notifications, and customer support. We do not share mobile opt-in data with any third parties under any circumstances.

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes

  • Mobile opt-in and consent information are never shared, even where other data sharing may occur

Data Protection

We implement industry-standard security protocols to protect your data, including encryption, limited access, and secure data storage.

Opt-Out and Support

You may opt out of receiving SMS messages at any time by:

  • Replying “STOP” or “CANCEL” to any message

  • Contacting us at (626) 737-0053, (626) 790-6287, or (626) 796-9558

  • Emailing [email protected]

For help, reply “HELP” and we’ll send you our support information.

Log Files

We use log files to track visitors. The information collected may include:

  • IP address

  • Browser type

  • Internet Service Provider

  • Date/time stamp

  • Referring and exit pages

  • Click counts

This data is used for analyzing trends, administering the site, and gathering broad demographic info. It is not linked to personally identifiable information.

Third-Party Privacy Policies

This Privacy Policy does not apply to third-party websites or services linked from our site. We recommend reviewing their privacy policies directly.

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data we collect

  • Request deletion of your personal data

  • Request that your data not be sold

To exercise any of these rights, please contact us at (626) 737-0053, (626) 790-6287, or (626) 796-9558. We will respond within one month.

GDPR Data Protection Rights (EU Residents)

If you are located in the EU, you are entitled to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

We respond to all requests within one month. Contact us at the numbers above or at [email protected]to make a request.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe your child has submitted personal information, contact us immediately and we will promptly remove it from our records.